Delivery information
When will my order be processed?
All orders are processed and shipped from our warehouses in France, China and the United States. Please allow additional time to process your order during holidays and sales periods.
We process orders Monday through Friday. Orders will be processed within 1-2 business days from the order date and shipped the day after the processing day. Please note that we do not deliver on weekends.
If you need to modify or cancel your order, please contact us immediately. Once your order has been processed, we will not be able to make any changes.
How long does it take to receive my order?
Once your order is placed, please allow 1-2 business days for processing your orders. After that, delivery will take 6-12 business days, depending on your location.
In total, expect a delay of 7 to 14 working days in normal times.
Is delivery offered?
Delivery is free in mainland France for all orders over €40.
Otherwise the delivery is:
- €3.90 in France
- €14.63 for overseas territories
- €6.90 for other countries
